Who we are
Join an icon of the Australian travel industry, as we continue to grow our incredible team!
For 35 years Phil Hoffmann Travel has been dedicated to delivering exceptional travel experiences, built on trust, care and authentic connection.
Driven by our passion of travel and outstanding client for life philosophy, we create opportunities that enrich lives and build lifelong memories.
Recognised across the industry for our professionalism, continued education and innovation, we provide peace of mind to ensure every journey is seamless and unforgettable, forming lasting relationships with our valued clients.
Our vision has seen PHT grow to 11 locations across South Australia, and now a growing team outside of South Australia, with new initiatives and opportunities always on the horizon.
Join us and you’ll find a career that not only takes you places but enriches your life both personally and professionally.
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I adore PHT - always have. Still has our unique family feel with genuine people sincerely interested in each other and push each other to achieve both company, team and individual goals.
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I love the ability to the scope that PHT allows me to balance my career with my young family. In an age where employees need a little flexibility, it is nice to have sense of balance and belonging.
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I have never worked at a company before that is so proactive in taking care about the health and wellbeing of it's employees.
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Culture first and foremost!
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The culture at PHT is wonderful, such positive and supportive colleagues.
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This level of trust gives me a strong sense of belonging and purpose. It empowers me to contribute meaningfully to business growth and provides a real sense of achievement in the work I do.
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P
Positivity
We always look for the best in ourselves, each other and our clients. We are happy and optimistic in our outlook.
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A
Authenticity
Our relationships with colleagues, suppliers and clients are authentic.
We are true to ourselves and our relationships with others are based on empathy, respect and integrity.
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C
Curiosity
We are curious. We ask questions, we seek answers and solutions, we don't settle on what we know, we search for more. We are curious not critical.
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E
Endeavour
We will endeavour to achieve the best results in all aspects of our work. Strive for excellence, continue to learn and grow, both within ourselves and as a team, to achieve maximum results.
Are you ready to join Australia's most awarded Travel Agency?
Our dedicated team of professionals are incredibly proud to be recognised with 13 national awards and counting!
Our awards celebrate the excellence in customer service, travel expertise, innovation, and brand leadership, but at the heart of it all, it’s our people who make the difference.
Thanks to the teamwork, passion and care of everybody at PHT, we have recently shone on the national stage with and Cruise Lines International Association (CLIA) and National Travel Industry Awards (NTIA) -
- NTIA for Most Outstanding Branded Leisure Travel Agency (2025)
- NTIA for Most Outstanding Employee Engagement and Recruitment Program (2024)
- CLIA Cruise Agency of the Year (Large) – Australia (2023)
- With a further 12 NTIA for Best Travel Agency!
The Australian Travel Industry Association (ATIA) is the peak industry body that represents the entire Australian travel industry. As an ATIA Accredited travel agent, we are subject to the ATAS Code of Conduct and committed to the highest standards of service delivery, good practice and behaviours across all PHT in our day-to-day practices.
Training & Growth
Training is part of PHT’s DNA; it drives our success and the success of every individual. From day one, you’ll receive tailored development that builds confidence and industry know‑how.
With training and commitment comes opportunity: PHT actively supports your career goals through ongoing learning, leadership pathways, and a strong culture of internal promotion.
Training
- Tailored training provided by certified PHT Training team:
- For new to travel candidates - up to 6 weeks (role dependent)
- For current team and new candidates - ongoing modules in worldwide destinations, airfares, systems and Supplier products
- Opportunity for industry accreditation and certification, including
- CLIA Cruise Masters and Ambassador programmes
- Council of Australian Tour Operators (CATO) Touring Academy programmes
- Further self-development with external training, including
- Emerging Leaders and Valued Leaders programs
- Presentation skills
- Ongoing supplier led sales training, webinars and product updates
- Training delivered through multiple channels
Rewards and Wellbeing
The fulfilment and wellbeing of our team remain central to every decision we make. This commitment underpins the PHT Wellbeing, and Rewards Programs, thoughtfully designed to provide flexible, meaningful benefits that truly support and recognise our team.
Rewards
- Uncapped earnings with base wage + incentives (Sales)
- Recognition program and bonus' for support teams
- PHT Perks Program for all employees
- EOFY celebration and awards event
- Milestone celebrations
Wellbeing
- Holistic PHT Wellbeing program, company-wide wellness initiatives
- Employee Assistance Program
- Two days Volunteer Leave to support your community passions
- Social and fun team environment
