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Thank you for visiting Phil Hoffmann Travel. We look forward to looking after you and helping to make your travel dreams come true!
It has been over 2 years since we have been able to travel the world freely and now that we can, understandably, everyone is excited to be booking their long-awaited holiday to reconnect with the world.
As has been widely reported, businesses across Australia are faced with a lack of resources following COVID-19. Like many other businesses, we find ourselves managing increased demand with limited resources.
In order to provide the highest of level of service at this time, whilst still looking after our highly regarded team, our service may look a little different for now with the following steps in place:
- For email enquiries, please complete details below. (An upfront fee may apply depending on the information required, which will be credited to your booking.)
- Should you wish to speak to or see a highly knowledgeable travel expert, we require an appointment to be made (for both face to face and phone calls) for all our valued customers, to ensure your enquiry is given the time and attention required. Please contact your chosen branch to make an appointment.
- Turnaround times may be longer than usual given delays in information received. This is due to the supply chain of hotels, cruises and operators all taking longer to service and confirm your travel needs, as well as the complexity required to navigate post COVID-19 conditions.
- We will communicate with you clearly on all the above, so you can have clear expectations.
Our commitment is to always provide our valued customers our very best of experience, knowledge, and service, and we therefore politely request your patience as we do our very best to look after you.
In the meantime, please explore our website for more travel inspiration.
Of course, should you need assistance urgently, we are with you all the way! Please contact our emergency after hours service as below:
Phone: +61 8 8179 9677
or Email: firstname.lastname@example.org
Please note charges apply for this service.