At Phil Hoffmann Corporate Travel, we combine expert people with best-in-market technology to deliver a seamless, efficient, and intelligent travel experience for travel managers, bookers and travellers.Â
Our integrated technology ecosystem underpins every stage of the travel journey, from booking and approvals through to documentation, reporting, and traveller tracking, ensuring accuracy, visibility, and ease of use.
Online Booking Tool
Our primary online booking platform, Zeno powered by Serko, is designed to make corporate travel simple, fast, and fully compliant.
- Anywhere, anytime access: Book, change, or cancel domestic and Trans-Tasman flights, hotels, and hire cars, directly from your desktop or mobile device.
- Intelligent recommendations: Zeno uses AI to learn traveller preferences and booking patterns, streamlining the process while maintaining policy compliance.
- Full integration: Zeno connects directly to the Global Distribution System (GDS) and hotel aggregators like Booking.com, ensuring extensive content and competitive options in one place.
- Policy & budget compliance: Every booking flows through your tailored approval process, so travellers see only what they’re entitled to, keeping your program compliant and costs controlled.
- Sustainability built-in: Track and reduce your carbon footprint with integrated carbon offset options.
- Other features: Multi-passenger bookings, personalised suggestions, unused ticket credit management, multi-level approvals, multiple payment options, and potential savings alerts.Â
With Zeno, compliance, cost control, and traveller satisfaction are built in, not added on. The result is a more efficient program, happier travellers, and better visibility for your business.
See our demo video below.
Zeno Mobile
Travel doesn’t stop at the office, neither should your tools. Zeno Mobile keeps travellers connected and in control wherever they are, with:Â
- Real-time updates
- Seamless itinerary management
- Minimise disruption
- Visibility for managers
- Smart location featuresÂ
Zeno Mobile empowers your team to travel smarter, safer, and with less stress, while keeping your program visible and under control.
Dedicated Online Support
We don’t just provide tools; we make sure you know how to use them.
- Custom implementation & training: One-on-one, over the phone, or in our dedicated training room, our team helps you set up, customise, and optimise your booking platform.
- Ongoing assistance: Our Serko support team is available to help with troubleshooting, bookings, or guidance.Â
Even the best technology is only as good as the support behind it. We ensure your team feels confident, competent, and connected every step of the way.
Ticket Credits & Duty of Care
Maximising Value with Ticket Credits
Phil Hoffmann Corporate Travel leverages a market-leading platform to manage and optimise airline ticket credits. Cancelled or unused flights are never lost, and reminders are sent directly to your business or travellers. Integrated seamlessly with Zeno by Serko, ticket credits can easily be applied during the booking process, helping you get maximum value while keeping processes simple.
Protecting People with Duty of Care
We combine technology with expertise to ensure your travellers are safe and your business meets its duty of care obligations. Our intelligent Duty of Care platform provides real-time tracking, automated alerts, and integrated risk data, empowering you to respond quickly to disruptions or incidents. From pre-trip notifications and flight disruptions to traveller location visualisation and global risk alerts, our system keeps your people informed and protected. Aligned with ISO 31030 travel risk management guidelines, it delivers both compliance for your organisation and peace of mind for your travellers.
Our approach to technology is dynamic. We are continually reviewing, testing, and implementing new tools and innovations to further enhance efficiency, improve user experience, and deliver additional value to our clients as the industry and technology evolves.