When most businesses think about the value of a Travel Management Company (TMC), they think discounts: cheaper airfares, better hotel rates, sharper deals. And while that’s true, it’s only the beginning.
The real ROI of partnering with a TMC is far broader, combining hard financial savings with operational efficiency, traveller safety, and smarter decision-making. It’s the difference between simply booking travel… and strategically managing it.
At Phil Hoffmann Corporate Travel, we simplify the business of travel… and maximise the return for your business.
Hard ROI: The Direct Dollars Saved
Some ROI you can see clearly on a spreadsheet, and a TMC delivers it every day.
Corporate airline and accommodation savings - Our clients gain access to negotiated corporate fares, business reward programs, and preferred hotel rates that aren’t available publicly. These savings alone make a measurable difference to annual travel spend.
Fare management that protects your bottom line - We monitor ticket holds, track reminders, and manage fare deadlines to prevent price increases or lost savings. It’s proactive management that keeps unnecessary costs out of your budget.
Added value through industry partnerships - PHCT clients also benefit from our long-standing supplier relationships with invitations to exclusive events, networking opportunities, and direct access to airline and hotel partners when it counts.
Time ROI: Productivity You Can Measure
Every minute your team spends comparing fares, fixing errors, or dealing with disruptions is time they’re not focused on their actual job or the important work that needs to be done.
A TMC helps give that time back to employees.
Our expert consultants handle the admin, the changes, and the complexities while being supported by 24/7 assistance when unexpected issues arise. The result? Faster bookings, fewer mistakes, and more productive hours across your organisation.
Time saved is ROI you feel immediately.
Risk & Compliance ROI: Protecting People and Reducing Exposure
Duty of care is no longer optional, and unmanaged travel increases risk for both the business and the traveller.
With real-time alerts, traveller tracking, and emergency support, you always know where your people are and how to reach them. That visibility reduces disruption, strengthens compliance, and limits financial leakage from out-of-policy bookings.
Our reporting tools and dashboards put all your travel data in one place, so you have full oversight and fewer surprises.
Strategic ROI: Insights That Improve Your Travel Program
True ROI comes from decisions made with data, not guesswork.
Our Account Managers work with you to turn information from Data to Decisions, using regular account reviews to identify:
- Saving opportunities
- Patterns in traveller behaviour
- Supplier negotiation leverage
- Areas for policy improvement
Those insights compound over time, creating stronger travel programs and sustained reductions in overall spend.
The Human Advantage: Service That Multiplies Value
Technology is powerful, but human expertise is irreplaceable and more important now than ever with the rise of AI.
Our South Australian team knows your travellers, your preferences, and your priorities. That personalised support means faster resolutions, smoother journeys, and a consistently better experience for your people.
It’s service that adds value far beyond the booking.
Conclusion: The Full ROI Picture
The ROI of a TMC isn’t just one thing, it’s everything coming together: hard savings, time efficiency, reduced risk, stronger compliance, better decisions, and personalised support.
Partnering with a TMC isn’t a cost. It’s an investment with measurable returns.
Ready to unlock the full ROI of your travel program? Let’s talk.
